Privacy Policy
1. Introduction
Famventure.ca ("Famventure," "we," "us," or "our") operates the website Famventure.ca, a platform that helps families discover fun activities in Southwestern Ontario. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and its ten fair information principles.
By accessing or using Famventure.ca, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
2. Definitions
- "Personal Information" means information about an identifiable individual, as defined under PIPEDA. This may include your name, email address, business name, phone number, and other information you voluntarily provide.
- "User" or "Visitor" refers to any individual who accesses or uses Famventure.ca.
- "Business Owner" or "Listing Owner" refers to any individual or entity that claims or updates a business listing on our website.
3. Information We Collect
We may collect the following types of personal information through the features available on Famventure.ca:
3.1 Newsletter Subscription
When you sign up for our monthly newsletter, we collect:
- Your email address
- Your name (if provided)
3.2 Claim a Listing
When a business owner claims a listing, we may collect:
- Business name and contact person name
- Email address
- Phone number
- Business address
- Business description and related information
- Any other information voluntarily submitted through the claim form
3.3 Update a Listing
When a business owner submits a request to update their listing, we may collect:
- Name and email address of the person requesting the update
- Updated business details (hours, descriptions, contact information, etc.)
3.4 Automatically Collected Information
When you visit Famventure.ca, certain information may be automatically collected through cookies, analytics tools, and server logs, including:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring website or URL
- Device type and operating system
4. Purposes for Collecting Personal Information
We collect and use your personal information for the following purposes:
- To send you our monthly newsletter with family-friendly activity updates, event highlights, and relevant news about Southwestern Ontario.
- To process and verify business listing claims and ensure the accuracy of listings on our platform.
- To process listing update requests submitted by business owners.
- To communicate with you regarding your inquiries, submissions, or requests.
- To improve the functionality, content, and user experience of our website.
- To analyze website traffic and usage patterns through aggregated, non-identifiable data.
- To comply with legal obligations and enforce our terms of service.
5. Consent
In accordance with PIPEDA's Principle 3 (Consent), we obtain your meaningful consent before or at the time of collecting your personal information. By submitting your information through any of our forms (newsletter sign-up, claim a listing, update a listing), you are providing your express consent for us to collect, use, and store that information for the purposes stated in this policy.
You may withdraw your consent at any time by:
- Clicking the "unsubscribe" link in any newsletter email
- Contacting us directly at the contact information provided below
Please note that withdrawing consent may affect our ability to provide you with certain services or communications.
6. Limiting Collection
In accordance with PIPEDA's Principle 4, we limit the collection of personal information to what is necessary for the purposes identified. We do not collect personal information indiscriminately and only gather information that is directly relevant to operating our website and providing our services.
7. Limiting Use, Disclosure, and Retention
7.1 Use and Disclosure
Your personal information will only be used or disclosed for the purposes for which it was collected, unless you provide further consent or disclosure is required by law. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with:
- Service providers who assist in operating our website and delivering our services (e.g., email marketing platforms, web hosting providers), who are contractually required to protect your information
- Legal authorities, if required by law, regulation, or legal proceedings
7.2 Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer needed, we will securely dispose of it through appropriate deletion or anonymization methods.
8. Accuracy
In accordance with PIPEDA's Principle 6, we strive to keep your personal information accurate, complete, and up to date. If you believe any information we hold about you is inaccurate or incomplete, please contact us and we will make the necessary corrections promptly.
9. Safeguards
We take the protection of your personal information seriously. In accordance with PIPEDA's Principle 7, we employ reasonable security safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards include:
- SSL/TLS encryption for data transmitted through our website
- Restricted access to personal information to authorized personnel only
- Secure storage of electronic records
- Regular review and updating of our security practices
10. Openness
In accordance with PIPEDA's Principle 8, we are committed to making our privacy policies and practices readily available. This Privacy Policy is published on our website and may be updated from time to time. Any significant changes will be communicated by posting the revised policy on Famventure.ca with an updated effective date.
11. Individual Access
Under PIPEDA's Principle 9, you have the right to request access to the personal information we hold about you. Upon written request and verification of your identity, we will:
- Inform you of the existence, use, and disclosure of your personal information
- Provide you with access to your personal information
- Allow you to challenge the accuracy and completeness of your information and have it corrected as appropriate
We will respond to your access request within 30 days of receipt. In certain circumstances permitted by PIPEDA, we may not be able to provide access to all of your personal information (e.g., if it contains references to other individuals or cannot be disclosed for legal reasons). If access is refused, we will provide you with the reasons for the refusal.
12. Cookies and Tracking Technologies
Famventure.ca may use cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data about site usage. Cookies are small text files stored on your device when you visit our site.
We may use the following types of cookies:
- Essential Cookies: Necessary for the basic operation of the website
- Analytics Cookies: Used to collect aggregated data about website traffic and user behaviour (e.g., Google Analytics)
- Functional Cookies: Used to remember your preferences and enhance your experience
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
13. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external websites you visit through links on Famventure.ca.
14. Children's Privacy
While Famventure.ca is designed to help families find activities, we do not knowingly collect personal information directly from children under the age of 13. Our forms and data collection features are intended for use by adults. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.
15. Challenging Compliance
In accordance with PIPEDA's Principle 10, you have the right to challenge our compliance with this Privacy Policy. If you have a concern or complaint about how we handle your personal information, please contact us using the information below. We will investigate all complaints and respond within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376
16. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Famventure
Website: Famventure.ca
Email: Hello@famventure.ca
This Privacy Policy was last updated on March 16, 2026.